Merge pull request #5635 from qzhuyan/doc/william/github-issue-flow
Update GitHub issue handling flow
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William Yang
GitHub
commit
6c2c64118e
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@startuml
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new: tag "#needs-triage"
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new_waiting: untag '#needs-triage'
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new_waiting: tag '#triage/wait'
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new_waiting --> accepted: pass 2nd review
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accepted: auto tag '#triage/accepted'
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accepted: untag '#needs-triage'
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accepted: issue is ready to be worked on
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accepted: in backlog, need planning
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assigned: update type tag (#support | #bug | #feature)
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assigned: tag '#triage/accepted'
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assigned: untag '#new, new_waiting'
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assigned: update assignee
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assigned: update priority
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InProgress: Update with link to the PR
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InProgress: Update release tag
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InProgress: Patch testing with issue reporter
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needs_information: tag '#triage/needs-information', notify reporter
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stale: untag '#triage/wait'
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stale: tag '#stale' and notify reporter
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closed: github close issue
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closed: converted to discussion
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[*]--> new: created
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new --> accepted: pass 1st review
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new --> closed: If the issue is a topic \nfor discussion(not for bug or support)
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new --> new_waiting: lack of info
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new_waiting --> stale: 7 days no updates
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stale ---> closed: 14 days no updates
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stale ---> new_waiting: updated info
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closed --> [*]
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accepted -down--> assigned: priority review
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accepted --> needs_information: need more information\n to proceeed
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needs_information --> accepted: updates
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assigned --> InProgress: In sprint run\n or\n start to work on
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InProgress --> closed: issue is solved
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InProgress --->InProgress: More info is required from issuer reporter
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needs_information -----> stale: no updates \n after 14 days
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note left of new_waiting
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next review: 5 days
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end note
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note right of accepted
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using priority tag
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- #priority/critical-urgent
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- #priority/important-soon
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- #priority/important-longterm
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- #priority/backlog
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- #priority/awaiting-more-evidence
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using area tag
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- #area/lb
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- #area/acl
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- #area/config
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...
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end note
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@enduml
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@ -2,14 +2,23 @@
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name: Bug Report
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about: Create a report to help us improve
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title: ''
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labels: "Support, needs-triage"
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labels: needs-triage
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---
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<!-- Please use this template while reporting a bug and provide as much info as possible. Thanks!-->
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<!-- 请使用英文描述问题 -->
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<!-- Note, lacking of information will delay the handling of issue
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See our github issue handling flow here:
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https://github.com/emqx/emqx/blob/master/.github/ISSUE_TEMPLATE/assets/issue-handling.png
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-->
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**Environment**:
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### Subject of the issue
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Describe your issue here.
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### Your environment
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For EMQ X 4.3 or newer, please provide the log archive generated by [node_dump tool](https://github.com/emqx/emqx/blob/master/bin/node_dump)
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- EMQ X version (e.g. `emqx_ctl status`):
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- Hardware configuration (e.g. `lscpu`):
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@ -18,8 +27,13 @@ labels: "Support, needs-triage"
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- Erlang/OTP version (in case you build emqx from source code):
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- Others:
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**What happened and what you expected to happen**:
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### Steps to reproduce
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Tell us how to reproduce this issue.
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**How to reproduce it (as minimally and precisely as possible)**:
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### Expected behaviour
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Tell us what should happen
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**Anything else we need to know?**:
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### Actual behaviour
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Tell us what happens instead
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Missing log file can delay the handling of the issue.
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@ -7,6 +7,11 @@ labels: "Feature, needs-triage"
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---
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<!-- Please only use this template for submitting enhancement requests -->
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<!-- Note, lacking of information will delay the handling of issue
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See our github issue handling flow here:
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https://github.com/emqx/emqx/blob/master/.github/ISSUE_TEMPLATE/assets/issue-handling.png
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-->
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**What would you like to be added/modified**:
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@ -6,4 +6,29 @@ labels: "Support, needs-triage"
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---
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**Please describe your problem in detail, if necessary, you can upload the log file through the attachment**:
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<!-- Note, lacking of information will delay the handling of issue
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See our github issue handling flow here:
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https://github.com/emqx/emqx/blob/master/.github/ISSUE_TEMPLATE/assets/issue-handling.png
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-->
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### Subject of the support
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Describe your issue here.
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Error/Warning printout if any.
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### Your environment
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For EMQ X 4.3 or newer, please provide the log archive generated by [node_dump tool](https://github.com/emqx/emqx/blob/master/bin/node_dump)
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Otherwise please provide below info:
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- EMQ X version (e.g. `emqx_ctl status`):
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- If cluster (e.g. 3 X 4Core16GB):
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- Hardware configuration (e.g. `lscpu`):
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- OS (e.g. `cat /etc/os-release`):
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- Kernel (e.g. `uname -a`):
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- Erlang/OTP version (in case you build emqx from source code):
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- Others:
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### LOG File
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Missing log file can delay the handling of the issue.
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