diff --git a/apps/emqx_bridge_kafka/src/emqx_bridge_kafka_impl_producer.erl b/apps/emqx_bridge_kafka/src/emqx_bridge_kafka_impl_producer.erl
index 362ead229..453370220 100644
--- a/apps/emqx_bridge_kafka/src/emqx_bridge_kafka_impl_producer.erl
+++ b/apps/emqx_bridge_kafka/src/emqx_bridge_kafka_impl_producer.erl
@@ -32,7 +32,7 @@
 -define(kafka_producers, kafka_producers).
 
 query_mode(#{kafka := #{query_mode := sync}}) ->
-    simple_sync;
+    simple_sync_internal_buffer;
 query_mode(_) ->
     simple_async.
 
diff --git a/apps/emqx_bridge_kafka/test/emqx_bridge_kafka_impl_producer_SUITE.erl b/apps/emqx_bridge_kafka/test/emqx_bridge_kafka_impl_producer_SUITE.erl
index 4450030e0..b704fc92c 100644
--- a/apps/emqx_bridge_kafka/test/emqx_bridge_kafka_impl_producer_SUITE.erl
+++ b/apps/emqx_bridge_kafka/test/emqx_bridge_kafka_impl_producer_SUITE.erl
@@ -133,7 +133,7 @@ t_query_mode(CtConfig) ->
         end,
         fun(Trace) ->
             %% We should have a sync Snabbkaffe trace
-            ?assertMatch([_], ?of_kind(emqx_bridge_kafka_impl_producer_sync_query, Trace))
+            ?assertMatch([_], ?of_kind(simple_sync_internal_buffer_query, Trace))
         end
     ),
     ?check_trace(
@@ -141,7 +141,7 @@ t_query_mode(CtConfig) ->
             publish_with_config_template_parameters(CtConfig1, #{"query_mode" => "async"})
         end,
         fun(Trace) ->
-            %% We should have a sync Snabbkaffe trace
+            %% We should have an async Snabbkaffe trace
             ?assertMatch([_], ?of_kind(emqx_bridge_kafka_impl_producer_async_query, Trace))
         end
     ),
diff --git a/apps/emqx_resource/include/emqx_resource.hrl b/apps/emqx_resource/include/emqx_resource.hrl
index 6a90a1e0a..fe4112c3d 100644
--- a/apps/emqx_resource/include/emqx_resource.hrl
+++ b/apps/emqx_resource/include/emqx_resource.hrl
@@ -22,11 +22,17 @@
 -type resource_state() :: term().
 -type resource_status() :: connected | disconnected | connecting | stopped.
 -type callback_mode() :: always_sync | async_if_possible.
--type query_mode() :: simple_sync | simple_async | sync | async | no_queries.
+-type query_mode() ::
+    simple_sync
+    | simple_async
+    | simple_sync_internal_buffer
+    | sync
+    | async
+    | no_queries.
 -type result() :: term().
 -type reply_fun() ::
-    {fun((result(), Args :: term()) -> any()), Args :: term()}
-    | {fun((result(), Args :: term()) -> any()), Args :: term(), reply_context()}
+    {fun((...) -> any()), Args :: [term()]}
+    | {fun((...) -> any()), Args :: [term()], reply_context()}
     | undefined.
 -type reply_context() :: #{reply_dropped => boolean()}.
 -type query_opts() :: #{
diff --git a/apps/emqx_resource/src/emqx_resource.erl b/apps/emqx_resource/src/emqx_resource.erl
index 92701a8c4..cf8c9df9e 100644
--- a/apps/emqx_resource/src/emqx_resource.erl
+++ b/apps/emqx_resource/src/emqx_resource.erl
@@ -311,6 +311,12 @@ query(ResId, Request, Opts) ->
                     %% TODO(5.1.1): pass Resource instead of ResId to simple APIs
                     %% so the buffer worker does not need to lookup the cache again
                     emqx_resource_buffer_worker:simple_sync_query(ResId, Request, Opts);
+                {simple_sync_internal_buffer, _} ->
+                    %% TODO(5.1.1): pass Resource instead of ResId to simple APIs
+                    %% so the buffer worker does not need to lookup the cache again
+                    emqx_resource_buffer_worker:simple_sync_internal_buffer_query(
+                        ResId, Request, Opts
+                    );
                 {sync, _} ->
                     emqx_resource_buffer_worker:sync_query(ResId, Request, Opts);
                 {async, _} ->
diff --git a/apps/emqx_resource/src/emqx_resource_buffer_worker.erl b/apps/emqx_resource/src/emqx_resource_buffer_worker.erl
index 9026fe65c..2fab04d62 100644
--- a/apps/emqx_resource/src/emqx_resource_buffer_worker.erl
+++ b/apps/emqx_resource/src/emqx_resource_buffer_worker.erl
@@ -39,7 +39,8 @@
 -export([
     simple_sync_query/2,
     simple_sync_query/3,
-    simple_async_query/3
+    simple_async_query/3,
+    simple_sync_internal_buffer_query/3
 ]).
 
 -export([
@@ -53,7 +54,9 @@
 
 -export([queue_item_marshaller/1, estimate_size/1]).
 
--export([handle_async_reply/2, handle_async_batch_reply/2, reply_call/2]).
+-export([
+    handle_async_reply/2, handle_async_batch_reply/2, reply_call/2, reply_call_internal_buffer/3
+]).
 
 -export([clear_disk_queue_dir/2]).
 
@@ -169,6 +172,42 @@ simple_async_query(Id, Request, QueryOpts0) ->
     _ = handle_query_result(Id, Result, _HasBeenSent = false),
     Result.
 
+%% This is a hack to handle cases where the underlying connector has internal buffering
+%% (e.g.: Kafka and Pulsar producers).  Since the message may be inernally retried at a
+%% later time, we can't bump metrics immediatelly if the return value is not a success
+%% (e.g.: if the call timed out, but the message was enqueued nevertheless).
+-spec simple_sync_internal_buffer_query(id(), request(), query_opts()) -> term().
+simple_sync_internal_buffer_query(Id, Request, QueryOpts0) ->
+    ?tp(simple_sync_internal_buffer_query, #{id => Id, request => Request, query_opts => QueryOpts0}),
+    ReplyAlias = alias([reply]),
+    try
+        MaybeReplyTo = maps:get(reply_to, QueryOpts0, undefined),
+        QueryOpts1 = QueryOpts0#{
+            reply_to => {fun ?MODULE:reply_call_internal_buffer/3, [ReplyAlias, MaybeReplyTo]}
+        },
+        QueryOpts = #{timeout := Timeout} = maps:merge(simple_query_opts(), QueryOpts1),
+        case simple_async_query(Id, Request, QueryOpts) of
+            {error, _} = Error ->
+                Error;
+            {async_return, {error, _} = Error} ->
+                Error;
+            {async_return, {ok, _Pid}} ->
+                receive
+                    {ReplyAlias, Response} ->
+                        Response
+                after Timeout ->
+                    _ = unalias(ReplyAlias),
+                    receive
+                        {ReplyAlias, Response} ->
+                            Response
+                    after 0 -> {error, timeout}
+                    end
+                end
+        end
+    after
+        _ = unalias(ReplyAlias)
+    end.
+
 simple_query_opts() ->
     ensure_expire_at(#{simple_query => true, timeout => infinity}).
 
@@ -1908,6 +1947,12 @@ reply_call(Alias, Response) ->
     erlang:send(Alias, {Alias, Response}),
     ok.
 
+%% Used by `simple_sync_internal_buffer_query' to reply and chain existing `reply_to'
+%% callbacks.
+reply_call_internal_buffer(ReplyAlias, MaybeReplyTo, Response) ->
+    ?MODULE:reply_call(ReplyAlias, Response),
+    do_reply_caller(MaybeReplyTo, Response).
+
 -ifdef(TEST).
 -include_lib("eunit/include/eunit.hrl").
 adjust_batch_time_test_() ->
diff --git a/changes/ee/fix-11724.en.md b/changes/ee/fix-11724.en.md
new file mode 100644
index 000000000..633092357
--- /dev/null
+++ b/changes/ee/fix-11724.en.md
@@ -0,0 +1 @@
+Fixed a metrics issue where messages sent to Kafka would count as failed even when they were successfully sent late due to its internal buffering.