diff --git a/apps/emqx_conf/src/emqx_conf_cli.erl b/apps/emqx_conf/src/emqx_conf_cli.erl
index 7085eb897..f1909e59b 100644
--- a/apps/emqx_conf/src/emqx_conf_cli.erl
+++ b/apps/emqx_conf/src/emqx_conf_cli.erl
@@ -415,7 +415,7 @@ check_keys_is_not_readonly(Conf, Opts) ->
         [] ->
             {ok, Conf};
         BadKeys when IgnoreReadonly ->
-            ?SLOG(warning, #{msg => "readonly_root_keys_ignored", keys => BadKeys}),
+            ?SLOG(info, #{msg => "readonly_root_keys_ignored", keys => BadKeys}),
             {ok, maps:without(BadKeys, Conf)};
         BadKeys ->
             BadKeysStr = lists:join(<<",">>, BadKeys),
diff --git a/changes/ce/feat-12940.en.md b/changes/ce/feat-12940.en.md
index 24bdcc4e2..77e626194 100644
--- a/changes/ce/feat-12940.en.md
+++ b/changes/ce/feat-12940.en.md
@@ -6,7 +6,7 @@ included readonly root keys (`cluster`, `rpc`, and `node`).
 After this enhancement it can be called as `PUT /configs?ignore_readonly=true`,
 EMQX will in this case ignore readonly root config keys, and apply the rest.
 
-A warning message is logged to warn that the readonly keys are dropped.
+For observability purposes, an info level message is logged if any readonly keys are dropped.
 
 Also fixed an exception when config has bad HOCON syntax (returns 500).
 Now bad syntax will cause the API to return 400 (BAD_REQUEST).